After Agoda confirmed that the hotel only provided 1 family and 1 double room, they said they can give S89.20 in cash.
"So its confirmed 1030am" "yes" "ok, then I will come at 1030" so, the women was sitting there without saying anything but showed me her black face.
I very disappointed and replied that the gift card is useless to me as guess code promo 2018 I have no travel plan for future.View map Return to list, amenities Restaurant Business services Pets Allowed Spa Airport Transportation Concierge Golf course Casino Internet Meeting room Non-Smoking Hotel Reduced mobility rooms Air Conditioning Free Wifi Breakfast included Beach Pool Kitchenette Wheelchair access Bar/Lounge Suites Room Service Fitness centre Free ParkingAny.Then, I received an email from Agoda asked me to fill in satisfactory form.Since Agoda so irresponsible, I will advise all Travellers not to book any hotel from them anymore because they will just satisfy hotel side not customer!More, traveller RankedHighest rated hotels on TripAdvisor, based on traveller reviews.I really fed up to climb another 10 floor and argue, and I believed they will tell me same story as Agoda is holding their money so that they cannot do anything.And, I went to check another room, it also is a double room.I rejected his suggestion as I suffered an exchange loss even I got refund.For your security, you cannot re-use a previous password.

So, I went back to reception at 11am (just in case the guy still not showing up at 1030am) and I gave the guy the key for double room.
I emailed my situation in details to Agoda, they replied that they will investigate my case and give me an update.
Within 5 minutes, he gave me another key and told me it's located at 6th floor and nothing more.
Rochor, geylang, little India, joo Chiat, more up up up 5 stars 4 stars 3 stars 2 stars.However, since this is not my first time to live here (yes, this was my second time lived in Chung King Mansion) so I was able to find my way to go down.When I opened the door, this is double room not family room.After 10 minutes, they passed me 2 keys tab and told me the rooms are located at 6th floor (the reception at 16th).Lowest price, distanceSee properties located closest to the centre first with confirmed availability for your dates from our partners.Millennium, village Hotels Residences, park Hotel, far East Collection.So I asked what time the guy will come?Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking.

After a while, the guy came back and said that was their mistake as they only reserved 1 family and 1 double room (they totally did not mention it when I checked it) he asked 3 of us to squeeze into 1 family and.